Even though its simple appearance, shock absorber is a highly complex product, manufactured by long and highly technical process routes, by combining numerous individual components by means of dedicated specific machinery. Therefore you should be aware that repairing of a shock absorber, as some might claim, is not likely nor advisable. The ones who attempt to repair your shock absorber are far from having all the equipments and components that shock absorber producers have, therefore what a repair shop preliminary does on a shock absorber cannot guarantee a safe driving as original shock absorber producers warrant so.
Therefore;
- Keep using a shock absorber of a respectable manufacturer with a brand known and approved by the market.
- Avoid those who offers repair on your used shock absorber.
For your driving safety and economical usage of your shock absorber please be aware and remember the below;
- In order to keep shock absorber in warranty coverage, take special care not to damage chrome plated piston rod during fitting.
- Please fill in Warranty Certificate in packaging completely in order to utilize your warranty coverage.
- Before fitting please read the instructions at the back side of Warranty Certificate carefully.
- Before fitting, hold shock absorber upwards and move piston rod in and out 2 or 3 times in order to allow complete lubrication.
- For your safety please have your shock absorbers checked in every 20.000 km and have them changed when required.
For your information the following cases are out of warranty coverage;
- Assembly of shock absorbers onto the vehicle by using assembly methods other than what was specified on catalogue and producer instructions.
- Defects occurred as a result of wrong assembly methods.
- The damages or deformations on piston rod surface, oil seal, outer tube or dust cover due to mishandling of shock absorbers or using fixing equipments other than apparatus and/or equipments supplied or addressed by the producer.
- Damages resulting from usage of old and worn-out mounting parts on new shock absorbers.
- Usage of shock absorbers on race/rally cars and damages resulting from accidents.
- Physical changes on the combination or design of shock absorbers such as welding extra parts onto shock absorbers.